My name is Pam Aitken. I am married with 2 kids. I trained at Unitec back when the course campus was in Point Chevalier in Auckland. I was in the class of 2000, and graduated in November 2002. At that time, we had to remain as students throughout the summer holidays until the MRTB received all our paperwork from Unitec, and then we got back-paid since it was clear we passed and were qualified. I worked all of one midnight shift before being asked to join the theatre roster, which consisted on evening shifts and oncall afterward for DCCM/ICU new admissions, and the odd acute theatre case. I worked in this environment for approximately 2 years before I was offered a training position in CT. It was around this time that I was seconded into helping out as a delegate for ADHB. I had no idea what a steep learning curve I was about to participate in! I have been through the worst of times (strike action and 2nd wave vs 1st wave – finally a MECA) and I have been part of the good times, which has seen true progression of our terms and conditions. I have experienced positive collaboration through our workstreams and MRTAC and our union delegate training conference days held biannually. I trained in angiography in 2007 and became dual-modality trained – I was super flexible! In amongst all this my partner and I had our 2 kids, and after another 7 years and some stabs at post-grad training I was offered the role of temporary Clinical Specialist for Emergency Radiology (I was looking to secure less evenings and less oncall). This fitted in perfectly with my need to regain my life/work balance – I had a young family! My current role is to provide support and teaching – mostly for our students, but for qualified staff also. We went DR at the end of 2015 and I had to ensure all staff were trained/orientated to the new equipment. We also got a Cone Beam OPG machine for which I have created protocols and training checklists to ensure staff feel comfortable and confident. Like most ED departments, we are at the mercy of the public: patients present to ED and get triaged, nurse specialists request x-rays, and we have to ensure justification for each and every examination requested — no easy feat. Doctors/nurses don’t/can’t wait for private x-rays to be sent, asking for joint above and below the actual injury! You name it, we experience it, and challenge it EVERY DAY! I pride myself on trying to instil a level of confidence in our young MRTs – yet my underlying message is communication and collaboration. We MRTs know our side of the frustrations, but I cannot imagine what the doctors go through!